GLINTSMS — PRIVACY POLICY

Effective Date: 2026

GlintSMS ("GlintSMS", "Company", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Bulk SMS platform, website, APIs, and related services (collectively, the "Service").

By accessing or using GlintSMS, you agree to the practices described in this Privacy Policy.


1. LEGAL COMPLIANCE

GlintSMS processes personal data in accordance with:

  • The Nigeria Data Protection Act (NDPA)
  • Nigeria Data Protection Regulation (NDPR)
  • Applicable telecommunications regulations
  • Other relevant Nigerian laws

2. INFORMATION WE COLLECT

A. Information You Provide Directly

  • Full name
  • Business name
  • Email address
  • Phone number
  • Billing information
  • Sender ID details
  • Message content submitted through the platform

B. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Login timestamps
  • Usage logs
  • API activity records

C. Recipient Data

When you upload phone numbers for messaging campaigns, you act as the Data Controller of that information. GlintSMS acts as a Data Processor for the purpose of message transmission.


3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and maintain the Service
  • Process transactions and manage credits
  • Deliver SMS messages
  • Improve system performance and security
  • Prevent fraud and abuse
  • Comply with legal and regulatory obligations
  • Communicate service updates and support responses

We do NOT sell personal data to third parties.


4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • User consent (where required)

5. DATA SHARING AND DISCLOSURE

We may share information with:

  • Nigerian telecom operators for message delivery
  • Payment processors for transaction handling
  • Cloud hosting providers
  • Regulatory authorities when legally required
  • Law enforcement upon lawful request

All third parties are required to maintain appropriate confidentiality and data protection standards.


6. DATA RETENTION

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Message logs and transaction records may be retained for regulatory compliance purposes.


7. DATA SECURITY

We implement reasonable technical and organizational security measures, including:

  • Encrypted connections (SSL)
  • Secure servers
  • Access control restrictions
  • API key authentication
  • Regular system monitoring

However, no system is 100% secure. Users are responsible for safeguarding their login credentials and API keys.


8. YOUR RIGHTS (UNDER NDPA/NDPR)

Subject to applicable law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of data (where legally permissible)
  • Object to certain processing activities
  • Withdraw consent at any time
  • Lodge complaints with the Nigeria Data Protection Commission (NDPC)

Requests may be submitted via the contact details below.


9. INTERNATIONAL DATA TRANSFERS

If data is transferred outside Nigeria, we ensure appropriate safeguards are in place in accordance with Nigerian data protection laws.


10. COOKIES AND TRACKING

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze traffic
  • Enhance security

Users may disable cookies in their browser settings.


11. CHILDREN’S PRIVACY

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.


12. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.


13. DATA BREACH NOTIFICATION

In the event of a data breach that poses a risk to users, GlintSMS will notify affected users and relevant authorities as required by Nigerian law.


14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Continued use of the Service constitutes acceptance of the updated Policy.


15. CONTACT US

For privacy-related inquiries or requests, contact:

GlintSMS Data Protection Officer

Email: info@glintsms.com

Phone: +2348112669601

Address: Aku street Edinburgh road new layout Enugu

By using GlintSMS, you acknowledge that you have read and understood this Privacy Policy.